Non-Emergency
Service at CitiScape!!
The best way to request non-emergency service from CitiScape
is to simply send an email to ServiceRequest@CitiScapeSF.com.
This automatically starts a new customer service ticket
and we can therefore guarantee that your request will
be promptly handled. Then log into our new Ticket Tracker
software and view the status of your request at any
time. Simply click the button below.
Simple, Easy, Free!
Sending an email to ServiceRequest@CitiScapeSF.com automatically starts your account in the new ticket
tracker and a password is sent to you by email. When
requesting service by email, don't forget to include
your contact details, a full description of the problem
and also the exact location of the problem (eg. address,
unit #, etc.).
It's Even Better Than That!
After you send an email, you will be given a password
so you can log in. Simply use your web browser to create
new service "tickets". It's easy. Our new
web browser form lets you create as many new service
tickets as you want.
Make sure you create a new ticket for each issue that
requires service. Once you have an account, you can
go straight to the Ticket Tracker main screen without
ever logging in again.
Logging In
We provide a password-protected account for your privacy.
If you have never used our system before, it is easiest
to set up an account by sending email to ServiceRequest@CitiScapeSF.com
(If you don't have email handy, you can still create
an account by using the web browser form.)
For service using email, simply send an email to: ServiceRequest@CitiScapeSF.com
For service using the web form, go to:
http://citiscape.gnosio.com/new-ticket/issue-new.tcl
To view the status of all service request, go to:
http://citiscape.gnosio.com/new-ticket/
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